Terms of service
Preamble
This website is operated by Eoluxe and accessible at https://eoluxe.com.
The terms “we”, “our”, and “us” refer to Eoluxe.
By accessing our website or making a purchase, you agree to be bound by these Terms of Service, together with our other policies, including our Privacy Policy, Refund Policy, and Shipping Policy.
These Terms apply to all users of the site, including customers, suppliers, partners, content contributors, and visitors.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you must discontinue use of our website and services.
Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or modify them at any time. Continued use of our website constitutes acceptance of any changes.
Article 1 – Store Terms
By accepting these Terms, you confirm that you are of legal age in your country or region of residence, or that you have obtained consent from a legal guardian.
You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any laws applicable in your jurisdiction, including intellectual property laws.
Uploading or distributing viruses, malware, or any malicious code is strictly prohibited.
Any violation of these Terms may result in immediate termination of your access to our services.
Article 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your data (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements.
Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our express written permission.
Article 3 – Reliability of Information
All content provided on our website is for general informational purposes only.
We do not guarantee the accuracy, completeness, or timeliness of any information.
It is your responsibility to review and verify information before relying on it.
Article 4 – Price & Service Changes
Prices for our products may change at any time without prior notice.
We reserve the right to modify, suspend, or discontinue any part of the website or services without liability.
Article 5 – Products or Services
Certain products or services may be available exclusively online through our website and may have limited quantities.
All purchases are subject to our Refund & Return Policy.
We make every effort to display product images and colours accurately; however, we cannot guarantee that your device’s display will reflect them perfectly.
We reserve the right to limit sales of our products or services to any person, region, or jurisdiction and to discontinue any product at any time.
Article 6 – Billing & Customer Account
We reserve the right to refuse or cancel any order suspected of being fraudulent, unauthorised, or intended for resale.
You agree to provide accurate, current, and complete purchase and account information, including your name, email address, billing and shipping address, and payment details.
Article 7 – Third-Party Tools
Our website may provide access to third-party tools which we do not monitor or control.
These tools are provided “as is” and “as available”, without warranties, representations, or endorsements.
Use of third-party tools is at your own risk. We recommend reviewing the relevant third-party terms before using them.
Article 8 – External Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, accuracy, security, or practices of third-party websites. Any issues or concerns should be directed to the respective third party.
Article 9 – Comments & Suggestions
Any content you submit to us (including reviews, feedback, suggestions, or ideas) may be used by Eoluxe without obligation of confidentiality or compensation.
You agree not to submit content that is unlawful, defamatory, abusive, threatening, or infringes on the rights of others.
Article 10 – Personal Data
The collection, use, and protection of your personal data are governed by our Privacy Policy.
Article 11 – Errors and Corrections
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors at any time without prior notice.
Article 12 – Prohibited Uses
You are prohibited from using our website or content for:
▹ Unlawful purposes
▹ Soliciting others to commit illegal acts
▹ Violating international or local laws and regulations
▹ Infringing intellectual property rights
▹ Harassing, abusing, defaming, or intimidating others
▹ Uploading or transmitting malicious code
▹ Collecting or misusing personal data of others
▹ Spamming, phishing, or deceptive practices
▹ Disrupting or interfering with website functionality
Any breach may result in immediate termination of your access.
Article 13 – Limitation of Liability
Use of our website and services is at your own risk.
We do not guarantee uninterrupted, error-free, or secure access to our website.
To the fullest extent permitted by law, Eoluxe shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.
Article 14 – Indemnification
You agree to indemnify and hold harmless Eoluxe, its employees, partners, suppliers, and affiliates from any claims, losses, or expenses arising from your breach of these Terms or violation of third-party rights.
Article 15 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
Article 16 – Termination
These Terms remain effective unless terminated by either you or us.
You may terminate these Terms by discontinuing use of our website.
If you violate any provision of these Terms, we may terminate your access immediately without notice.
Article 17 – Entire Agreement
These Terms constitute the entire agreement between you and Eoluxe and supersede all prior agreements or communications.
Article 18 – Governing Law
These Terms are governed by the laws of the United Kingdom.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
Article 19 – Changes to Terms
We reserve the right to update or modify these Terms at any time.
The most current version will always be available on this page. Continued use of our website constitutes acceptance of any changes.
Article 20 – Contact Information
Need assistance? We’re here to help:
▹ Email: care@eoluxe.com
▹ Phone: +44 808 502 0330
▹ Address: 535 Stratford Road, Birmingham, B11 4LP, United Kingdom
Customer Service Hours (GMT – United Kingdom)
▹ Monday to Friday: 9:00am – 5:00pm
▹ Saturday & Sunday: 10:00am – 2:00pm
▹ We respond within 24 hours
▹ For more support, please visit our Contact Us page